January 22, 2013

In the Beginning...

    A List of Project Concepts
  • Research Assistant (the biggest issue with this is the ability to implement. How complete does the project need to be to be considered a successful thesis? Do I need an engineer for the development or can I accomplish the majority of my goals with a web application using HTML, CSS and jQuery?)
  • Something related to online teaching
  • Teach letter forms and preliminary reading skills to toddlers
  • Lego stop-motion iPad app that teaches kids to make movies
  • Develop new kind of motion file (gif alternative) using masks and flipping divs
    Criteria for a "good" project
  • Significant research component – in terms of both “design research” and pre-design research
  • Some real and practicable value – the project should result in a product or concept that is both desirable and holds the promise to improve personal experiences, some social factor, or both
  • The project should have a large interactive component
  • The project will lean on or employ tenants of psychology and/or psychological concepts and phenomenon
  • Some application development
  • Motion design
  • Novelty and innovation
  • Forward looking in terms of career
  • It would be great to come up with a marketable product or concept
  • Significant visual design component
  • Illustration component

January 23, 2013

Moving toward Research Assistant and Hypertext

Cursory inquiry into both the Smile-o-Matic and Research Assistant proved fruitful. The smile machine offers tantalizing possibilities to hack a Kenect and explore the Effect of Self-Generated Facial Expression on Mood. And the research would likely be fascinating with contributing scholars like Malcom Gladwell and Paul Ekman.

But the field of hypertext really speaks to my interests in the history of technology, software development, interaction design... The area of hypertext is rife with scholarly work, manifestos, and inspired white papers. Though it is likely too deep to drink in fully, something functional, practical and novel could definitely come out of a thesis project bringing hypertext, research methods, and contemporary technology. Ted Nelson tried to realize something of a Research Assistant with Xanadu Space. Should I be motivated by that or intimidated?

possible design question-
Can Ted Nelson’s nacent concept of hypertext be employed to create a fluid and effective way of consolidating and organizing online and print-based research projects?

January 28, 2013

Research Assistant - Design Question Round 1

Settling on the Research Assistant concept, the design question begins to evolve (and become markedly more complex).

Can the intellegence-extending potential Ted Nelson identified in "hypertext" be tapped through the deployment of front-end developing languages and be made accessible and inviting to non-technologically oriented writers through the intelligent use of visual design and UX principles? Falling short of "intellect-expanding," how can the online research/writing process be made more efficient and creative through the use of modern digital design tools and theory?

January 28, 2013

Hypertext Subject Matter Expert

Hypertext being such a deep and rich field, it would be wise to find a guide to help traverse the history, state of the art, and contemporary thinking on the subject. Martin Ryder, a self-described technologist what a Master’s degree in Information and Learning Technologies has a CV that indicates experience in the area, and a bio that suggests a personal interest. Mr. Ryder has been enlisted to take part in the project as a Subject matter expert.


Download Martin Ryder SME proposal here.

Download preliminary schedule here.

January 30, 2013

Software Development SME

Whether or not Research Assistant (the thesis project) is executed as a fully developed web application or a non-functioning set of interactive comps, I would like to keep development-feasibility in mind while conceiving and designing the solution. To lend insight into development methods and limitations, I am bringing on Software Architect, Michael Lavender as a Subject Matter Expert. Initial conversations with Michael indicate that what I hope to accomplish is quite possible using only HTML, CSS, and jQuery.

February 2, 2013

Design Question: Round 2

As research into hypertext proceeds, the Design Question is slowly shaped, expanded, then refined. This is the second or third iteration.

How can user-centered design principles and effective visual design strategies be employed—on behalf of the layman—to leverage state-of-the-art information technologies and the World Wide Web to better facilitate the collection, manipulation and annotation of digital research source materials, and the process of generating original research-based documents?

February 3, 2013

Preliminary Thesis Pitch

The first draft of my Thesis Pitch is complete. I developed a narrative arc that folds in the historical evolution of hypertext from the Memex to XanaduSpace and offers evidence of a valid course of inquiry, and the contemporary lack of a properly design solution to an established interactive problem. I also lay out how this project coincides with my desire to enter the design research field upon graduation and outline some potential deliverables.


The full slide deck and script can be read on my thesis blog.

image source: http://www.memexplex.org/

February 7, 2013

RJ Owen Presents...

    I watched Design Researcher RJ Owen deliver his SXSW presentation, “Don’t Build a Power Glove” tonight and was inspired. My pitch will benefit from lessons learned here:

  • Make it personal
  • Make it relatable
  • Don’t use a script
  • Contract the history lesson portion

The focus on user research in RJ’s presentation has also moved me to consider a larger design research component in my own project. The final deliverable for the thesis project is now in flux—I am moving more toward a real-world research deliverable like a book of findings, and away from a functioning prototype.

I have also enlisted RJ to contribute to Research Assistant in the role of Design Research Subject Matter Expert.

image source: slideshare.com

February 10th, 2013

New Personal Branding

It is time for a new, more graphic logo and brand!

February 12, 2013

Thesis Pitch v2

I have revised my Thesis Pitch in an effort to make the content more personal and accessable, reduce the length of the history lesson, and eliminate the need for a script.

February 21, 2013

Meeting With RJ Owen

I met with RJ this morning to talk about the practice of Contextual Inquiry and Design Research deliverables. Significantly, we spent the majority of our time talking about initial “pure” research and the idea that honestly executed design research in the “problem finding” category requires the stifling of any pre-conceived notions. Coming away from the discussion, I am conflicted. While I would love to pursue this as a real-world, pure research endeavor, I cannot abandon the hypertext/simultaneous space concept of digital research that spawned this project in the first place. I think I will have to run the research in parallel with the development of the conceptual solutions that I am already developing and then merge the two components when I move from the “problem finding” stage into the “problem solving stage.”

Time permitting, I would like to do two research sessions with each participant. The first encounter will be more true to the pure research approach and in pursuit of individual problems each user faces within their own specific process.

RJ provided actionable advice on how to develop a research plan and approach that involves a preliminary interview to establish context followed by task-based contextual inquiry. Each session is immediately followed by a debrief to identify needed changes in the protocol, key quotes, and document any other immediate insights.

Moving forward, the immediate task-flow looks like this: develop draft of initial research encounter > recruit participants > pilot the encounter > set up actual interviews.

February 22, 2013

Design Research Deliverables

I paid a to Michael Salamon and Jason Bowers at EffectiveUI to take a look at some real-world Design Research deliverables. The goal: establish what artifacts I am going to produce for the RedLine exhibition.

    Potential documents include:
  • Digital diaries (this might be a good way to introduce my own experience and perspective)
  • Empathy maps
  • Hierarchy of needs (pyramid design)
  • Feature priority (pyramid design)
  • Experience/journey map

February 23, 2013

XanaduSpace and Hypertext Research

I dug into the documentation on Ted Nelson’s hyperspace and played with a wierd 3D model of his Xanadu interface. The execution of Xanadu was disapointing from both a design and interaction perspective, but the inquiry into the documentation uncovered some interesting points.

“A key problem of hypertext is colloquially called "lost in hyperspace." To be lost in hyperspace usually means that you don't know where you came from or where you can go in a world of invisible links. However, even when the connections are made visible, they can be hard to follow-- especially as they grow in number.”

The big takeaway: finding an effective visual model that does not carry the baggage of the paper metaphor but enables the uninitiated to intuitively create and travel linkages will likely be the most difficult task—a predictable dilemma.

February 24, 2013

A Conversation About Hypertext

At long last, I connected with Hypertext Subject Matter Expert, Martin Ryder. His enthusiasm for my project put the bellows to my own excitement and I feel reinvigorated. Martin’s insight into the execution of hypertext-related scripts focused my attention back on development. Martin offered detailed, technical solutions for processes such as the vetting of automatically hinted directions for deeper inquiry using Perl or Shell scripts.

Some interesting tangential concepts were discussed as well, such as forcing Research Assistant to operate within a closed system of documents, like a curated archive, and the potential offered by such “big-data” approaches used in genomic models of prompted discovery like the algorithm used by Pandora. Ultimately, though, these discussions might prove to be esoteric when measured against the current time constraints.

March 1, 2013

Reducing the Scope

Outside factors are beginning to apply pressure to the thesis timeline. The scope of the research stage will necessarily contract. The research component will now include only the primary user inquiry, and paper-prototype user-testing will be eliminated. This should not affect the quality or validity of the overall research or the end artifacts to be installed at RedLine.

On a positive note, I have made some great headway with defining the content of the Research Plan. Some crucial resources include:

March 1, 2013

Interface Doodling

I have been scrutinizing my own note-taking process as I have been research the last several days. Presently, I have two documents open—the source document and a “notes” document specific to the present line of inquiry—and the workflow follows this pattern:

highlight text in source > copy with ctrl+c > click on notes document window to make it active > paste into notes with ctrl+v > click on source document window to make the source file active > iterate

Though the file-switching involves fairly small gestures and occurs quickly, it does interrupt to flow of reading and comprehension to a surprising degree. I don’t always remember to switch back to the source document which has the annoying result of scrolling the still-active notes document rather than the source document.

Maintaining the context of the source quote when it is copied into the notes document is predictably problematic and, as the number of specific “notes” documents grows as the inquiry expands, file handling and organizing becomes cumbersome.

All of these issues could be dealt with if the note-taking activity occurred in the same window where the source material exists. This will require some clever UI (see sketch). In any solution, I imagine highlighting material to be quoted, then using a key stroke or button click to add the material to the notes “layer.” The notes that range across source documents and inquiries within the larger research project should also be available collected in one single view.

March 3, 2013

1st Draft of Reserach Plan

The first draft of the Research Plan is complete and ready for review by RJ and Jason. In it, I have laid out project goals, essential questions, the proposed methodology, and a very wide demographic description of potential participants.

research_plan.pdf

March 3, 2013

Diversion into Uncharted Waters

Prompted by suggestions from potential research participant, Kris Kuhlman, I spent the evening looking into existing “repository management” software like “refbase” and “eprints”. These frameworks allow users to populate databases with user-defined content and offer some great search and citation tools. The key to the functionality of such frameworks is a curated collection of sources with very specific meta-data schema. While I don’t want Research Assistant to exist in such a walled garden, there are some interesting insights to be pulled from these models and their use of existing technologies.<

  • Perhaps Research Assistant could leverage crowd sourcing techniques to attach metadata schema to online scholarly articles in an effort to build a repository “in the wild.”
  • Whatever citation tool Research Assistant includes, the ability to select the style of citation (MLA, APA, Chicago, etc.) is essential. There is already some precedent for this type of tool, including a variety of dedicated file types.
  • It might be interesting if Research Assistant could follow the initial research discovery process “live” as users link from one document to another, offering a note taking interface that contextually links to the active document. The branching structure of discovery might offer an interesting visualization as well as a record of the inquiry process that can be used for analyzing connections between documents and tracing one’s steps backwards through documents.

March 4, 2013

Meeting with Brian DeLevie

I had a very productive faculty meeting with Brian DeLevie today. Brian helped me to focus in on some specific elements of the project that, when resolved, should facilitate the completion of successive items down the line. First and foremost, my Design Question is still vaguely worded and riddled with ambiguous terms. Until the question is perfectly defined, there cannot be a perfectly defined solution.

Brian also offered an interesting direction for the final installation deliverable—Poster Sessions. It is a common practice at academic conferences for researches to present their research and findings all gathered together on one large poster. This direction presents an interesting design challenge in terms of information hierarchy and the visual design of a glut of information.

I am also now considering creating some sort of iPad paper-prototype/ pop-up book style tactile interaction for the gallery show.

March 5, 2013

Somewhere Between Anxiety and Awakening

Going into my Mentor meeting with Jason last night, I had not yet settled on a final deliverable concept, but the paper iPad was gaining favor in my mind. The scope of the contextual inquiry was bearing down on my. Anxiety was mounting. Jason suggested reducing the number of research participants from 5 to 2 and shifting Kuhlman into a SME role. I fell asleep thinking about it...

...and woke up with a solution. Moving forward, the user inquiries will be primarily focused on extracting a clear picture of the mental model for each participant. The contextual element will remain, but the approach research approach will be more in line with a case study that will be generalized into personas. For the gallery installation, I will create an abstracted representation of the mental models of each of three participants and myself (defined through psychological and task-based introspection as I move through the research process) as either a physical sculpture or a digital 3D model. A process poster will accompany the models to provide background.

March 6, 2013

The Research Protocol v1

With assistance from RJ and extensive probing of the internet, I have completed the first draft of the “Research Protocol.” It will begin with an introductory statement describing the project and goals. Next comes a short traditional interview designed to establish the demographic details of the participant and his area of employment. The contextual inquiry follows and will consist of a series of tasks that should reveal the participants research workflow. Time permitting, I will finish up with a short brainstorming session to see if the participant and I can collaborate on some solutions to whatever problems are uncovered in the previous sections of the inquiry.

research_protocol_v1.pdf

March 8, 2013

Mental Models

More research this evening. Tonight I delved into the variable interpretations of “mental models” from the perspectives of a variety of disciplines. Moving forward, an operational definition of mental model will be necessary. Laura Rock provided a good starting point in a 2013 article:

“A concentrated, personally constructed, internal conception, of external phenomena (historical, existing or projected), or experience, that affects how a person acts.”

Looking into methods of extracting and representing mental models, I found an extremely useful paper written by Michael Palmquist and Kathleen Carley titled (cleverly), “Extracting, Representing, and Analyzing Mental Models.” During Palmquist’s time as a graduate student, he pursued a line of inquiry similar to my own. I have reached out to him through email in the hope that he might provide some insight and direction into my own project.

March 10, 2013

Piloting the Protocol

This morning, I ran the pilot protocol with Kristen Mahlin, a trainer in the Colorado State Judicial System. By and large, the inquiry went surprisingly well and I was able to elicit responses to all of the primary questions outlined in the inquiry protocol. The biggest challenges moving forward will be keeping the inquiry duration in check, truly concealing my own motivations, and keeping the participant interacting with her computer, rather than focusing on conversing with me. These are all problems that I was prepared to face based on conversations with RJ and the research that I have done on the topic. There is definitely going to be a lot of data produced through these sessions and the method of analysis and organizing said data is still ambiguous and daunting.

March 11, 2013

From Participant to SME

Going into today’s scheduled inquiry with Brian DeLevie, I was beginning to think that Brian might actually be too much of an outlier to fit into this project as a contextual inquiry participant. Sitting down with him, I said as much, and Brian disclosed that he had been thinking the same thing. I decided to take advantage of the meeting time anyway and Brian and I proceeded to have a more informal conversation about his approach to research and the facets of his personality and interests that inform that approach. This was an interesting opportunity to have an open discussion about some of the assumptions I have developed about the research process with someone who reflexively thinks about his own approach to such things. By and large, Brian validated such assumptions as the frustration produced through mode switching, and the potential advantages of conducting the research process in a single application window.

Something to really consider moving forward is Brian’s suggestion that the pauses in workflow forced on us by technology may actually facilitate the process of understanding and creating connections. My first reaction to that is to declare, “Apologist,” but I will keep mulling that perspective over.

Brian also suggested I enlist Maria Buszek to replace him in the contextual inquiry.

March 13, 2013

Contextual Inquiry with Julia Layton

The first full-fledged contextual inquiry was conducted today with Julia Layton, writer for the online magazine, “How Stuff Works.” The session went very well and the changes made to the version one protocol were effective. Julia’s process is so developed and refined that very few pain-points were uncovered. Her process may prove to be a model for the solution to the problems of other researchers. No doubt, future close analysis and synthesis of the inquiry transcript will reveal more actionable information.

March 13, 2013

Contextual Inquiry with Maria Buszek

The second contextual inquiry was conducted this morning with Dr. Maria Buszek. While it was extremely difficult to get Maria to show her process, the context of her office and the discussion of the discrete tasks that have evolved from previous sessions still proved quite fruitful. I am beginning to believe that the research process is so broad and esoteric, a true “contextual inquiry” in the UX sense cannot be conducted. If more thinking on the matters cements this opinion, I should actually be able to include the pilot protocol in my research analysis and findings.

Maria’s use of truly professional research methods, extensive databases, and museum archives offered up many new avenues for consideration. Without her perspective, I would certainly have left out a huge population of potential users.

Her description of a visit to a museum archive brought Vannevar Bush back to mind. Not in the context of the Memex or trails of thought, however, but in relation to some of the personal recording devices he imagined in the “As We May Think,” article. This also connects back to Jason’s continued suggestion that Research Assistant could be an ecosystem of devices.

March 14, 2013

Preliminary Journey Map Template

At last I have struggled through and developed a method for analysis and synthesis of the inquiry data and have processed the pilot protocol. I am beginning work on bringing that synthesis into a visual representation through journey maps.

March 15, 2013

Midterm Salon

Midterm presentations today. The faculty that I had the opportunity to speak with today offered mostly positive feedback. The one big criticism offered by Michelle and Michael S. was that the Journey Map template was below par in terms of visual design. I cannot disagree and much work will be put into this component in the coming weeks.

I also received my first input from Michael Mages. Again, his feedback on the research component was positive. He also provided me with a couple of research deliverable documents that he worked on that I will definitely be referencing as I build my final research summary artifact.

March 16, 2013

Contextual Inquiry with Kris Kuhlman

The final contextual inquiry with hydrogeologist Dr. Kris Kuhlman was problematic on multiple levels. I attempted to conduct the session remotely via Skype. While it is difficult to keep a participant focused on the task in person, it proved impossible through the remote setup.

A second, equally substantial issue is Kris’ fringe outlier status. Kris is crazy smart—which of course held the potential of offering great insight—but his methodology exists so far outside of mainstream processes it would be difficult to generalize his experience into something broadly applicable. So, as with Brian D., I shifted my approach from contextual inquiry to an interview format with a Subject Matter Expert. While it would be foolish to design a solution for someone who has built his own solutions and tools for his own unique research process out of discrete components, it may be instructive to examine the solutions that Kris has arrived at to see if there are techniques and technologies that may be applicable to a broader audience. While the tools Kris uses are obscure, his process does follow a familiar research > analyze > edit > iterate process which implies some kind of universal approach to researching on a creative, human level.

March 20, 2013

Mentor Session with Bowers

After the midterm critique comments about the visual design of my journey maps, I wanted to get some input from Jason on how to really make this type of deliverable visually captivating. As I have learned to expect and enjoy, Jason pushed me to move beyond what I already know in search of something innovative. He made a very compelling argument for the use of 3D space, which I will not deny.

After the midterm critique comments about the visual design of my journey maps, I wanted to get some input from Jason on how to really make this type of deliverable visually captivating. As I have learned to expect and enjoy, Jason pushed me to move beyond what I already know in search of something innovative. He made a very compelling argument for the use of 3D space, which I will not deny.

March 25, 2013

Augmented Reality Poster Rig

Inspired by my last meeting with Jason, I have come up with a potential installation piece that will showcase a wide range of skills and demonstrate the power of hypertext.

I am imagining a display system built around one of the journey maps that would allow a visitor to slide an attached iPad up and down, back and forth across the printed poster. A website or image of the same poster would be displayed on the iPad, enlarged significantly, and offering more details about the content of the image. There might even be layers of information that the viewer could flip through, creating a metaphor for the notes, source material, and highlighting layers that I have been considering for Research Assistant.

I have come up with a few possible scenarios where this rig might work, but some prototyping will definitely be required.

April 9, 2013

Done Parsing Interviews!

The last ten days have been nothing but packing, moving, unpacking, moving, cleaning, unpacking... but at last, my office is up and functioning and I have completed the trascribing, decontructing and reorganizing the content of the Contextual Inquiry Interviews and the Subject Matter Expert Interviews. Though it is a huge relief to have this task completed, the next step is even more daunting. Will there be new insights to uncover as the analysis and synthesis proceed? Or will it all just be validation of the assumptions I had made at the very beginning of the process so very long ago?

April 11, 2013

Postcards Complete

April 14, 2013

Workflow Sketch

In working through some workflow diagrams I have come to an exciting realization: the research process can be generalized into a set of stages that looks similar across all of the participants in the study group, including the outliers and myself. I am currently thinking the groups look like this: Orientation, Exploration, Refined Inquirey, Understanding, Outlining, Writing.

April 14, 2013

Reviese Journey Map

With the realization of uniform phases, the journey need to be revisited. As much as I would like to push these into 3D, I just can not seem to find a way to make it work visuall and make sense from the perspective of gaining insights. I think I will proceed with 2D versions for the individuals and perhaps move toward a 3D scenario for the intallation poster to show a comparison betwee individuals.

April 19, 2013

Process Site Mock-up

The process site should be up and running in the next couple of days. I picked out the scripts and styles that I think will likely work and plodded through a couple of iterations on the design. Looking through the different timeline.js examples out there, I was not incredibly moved by any of the visual design, but the functionality is awesome. I was definitely been inspired to move toward a dark theme after mocking up both dark and light.

April 22, 2013

Process Site Launched

I collected and created all of the content, coded and launched the process site over the last three days. I ended up doing all of the scripting from scratch as the timeline.js was framework was just too restrictive from a styling point of view. I also did a little bit of response styling with just one breakpoint so it looks pretty good on both a big screen and a laptop or iPad. I still need to do media-queries to deal with hover events on a touch scree and a couple of other random issues. The filtering is not up and running and, honestly, with the volume of work still to be done I am not sure that it will happen. It sure would add a nice little dash of color, though.

April 24, 2013

iPad Case Design

Man, it has been a couple of months since I worked in anything 3D other than Mudbox and I have lost all my mojo. I spent several hours today fumbling around in Cinema4D, Rhino, and TurboCAD, with very little to show for it. All of the interface and navigations are so differenct and each software is really good at one thing but not another. I ended up doing the design old school in 2D CAD. My partners in Gunnison will make quick work of the modeling from these files and the milling should begin very soon.

April 24, 2013

RedLine Poster Concept

I am at last making the big leap into the poster design for the show. I have been thinking about this layering concept where each of the journey maps developed out of the Contextual Inquiries will be overlaid in this 3D sort of grid. The difference stages of research will be conveyed through varying transparent colors and I will pull out some of the little details like portraits and quotes from the persona work. I have also discovered another underlying theme or motivation as I have been assembling these sketches and thinking about what the ultimate imagery should convery: no matter what the research motivations are for the individual—exploration, fact-finding, etc.—the motivation behind mechanical and administrative decisions is dominated by a desire for efficiency.

April 30, 2013

Final Workflow Diagrams

The deliverables are finally starting to come together. The end is physically near, but the finish line still seems so very far away.

April 30, 2013

Final Journey Maps

The journey maps for all of the Contextual Inquiries are complete as well. Sigh. What a relief.

May 1, 2013

RedLine Poster Finished

It kicked my ass, but it is done.

May 1, 2013

Process Book Finished (kind of)

The Final Research Report is essentially done. There are still a number of items I would like to include, but I feel like it stands as a complete (and fairly impressive) document as it is. I have not been able to complete wireframe for the recommendations section, but strictly speaking, that really is not the role of a document such as this. I will likely hold off on printing for a few days in the hopes that I can get this work done, but there is still much to do in regard to the installation. I have the mirroring up and running, the horizontal scroll script is sort of working, and the case should be delivered in the next day or two. I still have yet to build out the html for the installation, though. Looks like it will be sleepless nights from here on out.

January 22, 2013

In the Beginning...

January 23, 2013

Moving toward Research Assistant

January 28, 2013

Design Question: Round 1

January 28, 2013

Hypertext Subject Matter Expert

January 30, 2013

Sofware Development SME

February 2, 2013

Design Question: Round 2

February 3, 2013

Draft Thesis Pitch

February 7, 2013

RJ Owen Presents...

February 10, 2013

New Personal Branding

February 12, 2013

Thesis Pitch v2

February 21, 2013

Meeting with RJ Owen

February 22, 2013

Design Research Deliverables

February 23, 2013

XanaduSpace

February 24, 2013

A Conversation About Hypertext

March 1, 2013

Reducing the Scope

March 1, 2013

Interface Doodling

March 3, 2013

Research Plan Draft

March 3, 2013

Diversion into the Uncharted

March 4, 2013

Meeting with Brian DeLevie

March 5, 2013

Between Anxiety and Awakening

March 6, 2013

The Research Protocol

March 8, 2013

Mental Models

March 10, 2013

Piloting the Protocol

March 11, 2013

DeLevie Detour

March 13, 2013

C.I. with Julia Layton

March 14, 2013

C.I. with Maria Buszek

March 14, 2013

Preliminary Journey Map

March 15, 2013

Midterm Salon

March 16, 2013

Inquiry with Kris Kuhlman

March 20, 2013

Mentor Session with Bowers

March 25, 2013

Augmented Reality Poster

April 9, 2013

Done Parsing Interviews

April 11, 2013

Postcards Ready for Print

April 14, 2013

Revised Journey Map

April 14, 2013

Workflow Sketch

April 19, 2013

Process Site Mock-up

April 22, 2013

Procsee Site Launched

April 24, 2013

iPad Case Design

April 24, 2013

RedLine Poster Concept

April 30, 2013

Final Workflow

April 30, 2013

Final Journey Maps

May 1, 2013

RedLine Poster Complete

May 1, 2013

Print Process Book